Occupational stress may be core to the function of a first responder, but there is arguably no year on record that has pushed the boundaries of such stress like 2020. Even in such a trying year, our first responders continued to mask up, glove up and rise to the call of duty. In this year’s issue of FL Firefighter magazine – the official publication of the Florida State Firefighters Association – UCF RESTORES EMS & Fire Outreach Coordinator, Kim Neisler, RN, Fire Chief (Ret.), explores the unique challenges and struggles our hometown heroes continue to navigate as COVID-19 wages on, while also highlighting their remarkable bravery and resilience.